Membership Terms & Conditions
- BillingWeekly, in advance
- Minimum term3 months, every tier
- Included sessionsReset monthly
- To cancel7 days' notice by email
- TitlesHouse Assetto Corsa and your own iRacing
1. About these terms
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1.1
These terms apply to every Clutch Racing membership at 5 Prosper Avenue, Coomera QLD 4209. Clutch Racing is operated by Smithorn Amusements Pty Ltd as trustee for the Smithorn Amusements Unit Trust (ABN 30 975 608 537).
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1.2
They apply together with our general booking terms. Where the two differ on a membership matter, these terms apply.
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1.3
By joining, you agree to these terms.
2. Joining and eligibility
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2.1
A membership belongs to the named member. It cannot be shared, lent or transferred.
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2.2
You must be 18 or older to hold a membership. A person under 18 can be a member if a parent or guardian joins on their behalf, accepts these terms and is responsible for payment.
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2.3
Our simulator rules apply to members: a minimum height of 140cm, and children 14 and under must be accompanied by an adult.
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2.4
We may ask for photo ID at check-in to confirm you are the member.
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2.5
Keep your contact and payment details up to date in your account.
3. Billing, changes and cancelling
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3.1
Membership fees are charged weekly in advance to your saved payment method, starting on the day you join.
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3.2
Your membership renews automatically each billing period until you cancel.
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3.3
Memberships have a minimum term of 3 months from the day you join, on every tier including Social. You cannot cancel or downgrade during the minimum term, except where these terms or the law allow it. A pause does not count towards the minimum term. If you cancel during the minimum term, your weekly payments continue until the minimum term ends, and you keep your member benefits until then. You can end your membership during the minimum term, with 7 days' notice and no further payments, if you move more than 50km from the venue (with proof of your new address) or if a medical certificate says you cannot drive a simulator for the rest of the minimum term.
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3.4
If a payment fails, we will let you know and try again. If it is still unpaid after 7 days, your benefits are suspended until it is paid. We may cancel a membership that stays unpaid for 30 days. If we cancel your membership for non-payment during the minimum term, you still owe the weekly fees for the rest of the minimum term, as well as any missed payments.
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3.5
We will give you at least 30 days' written notice of a price increase. You can cancel before the new price applies, including during the minimum term, and you will not owe the rest of the minimum term.
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3.6
Upgrades take effect straight away, and you pay the difference for the rest of that billing period. Downgrades take effect from your next billing date.
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3.7
You can pause your membership once in any 12 months, for up to 1 month, with 7 days' notice. You are not charged and have no member benefits while paused.
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3.8
You can cancel at any time after the minimum term by giving 7 days' notice before your next billing date, by email to members@clutchracing.com.au. Pause requests are made the same way. We will confirm every cancellation or pause request in writing, and your notice period starts from the date we receive your email. Your benefits continue until the end of the period you have paid for.
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3.9
Fees already paid are not refunded for part of a billing period, except where the law requires it.
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3.10
Nothing in these terms limits your rights under the Australian Consumer Law.
4. Sessions, discounts and booking
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4.1
Each tier includes a set number of 30-minute sessions per month, counted from the date you joined. You can use them on either simulator type (CRS or Formula). Current inclusions for each tier are listed at clutchracing.com.au/pages/memberships.
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4.2
Included sessions are for the member's own use only.
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4.3
Included sessions you do not use expire at the end of each month. They do not roll over and have no cash value.
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4.4
Additional sessions are charged at the standard public rate less your tier's member discount. Off-peak member rates apply from opening until 5pm, Monday to Friday, excluding public holidays.
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4.5
Each tier has separate member discounts on additional sessions, food and drink, and retail, listed at clutchracing.com.au/pages/memberships. Each discount applies only to its own category, and only to purchases for the member. The retail discount applies to purchases through our online store, not to retail items bought at the venue. To get it, log in to the online store with the same email address as your membership. The discount is removed when your membership ends or is suspended. Member discounts do not apply to events, tournaments or gift cards and cannot be combined with other offers unless we say so.
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4.6
Book through the member booking page. Bookings depend on availability, and a membership does not guarantee a simulator at any particular time.
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4.7
You can book up to 6 sessions in a row (3 hours) on one simulator.
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4.8
Briefing and setup time does not count towards your session. Please arrive 10 minutes before every session. If you arrive late, your session still ends at its booked time.
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4.9
You can cancel or move a booking up to 24 hours before it starts and the session is returned to you. With less than 24 hours' notice, or if you do not show up, the session is forfeited.
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4.10
If we have to cancel your booking, for example for a simulator fault or a venue closure, the session is returned to you.
5. Guests
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5.1
You can bring one guest per booking.
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5.2
Guests book alongside you in the member checkout at the standard public rate, unless you use a guest pass.
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5.3
Some tiers include guest passes each month. Guest passes are for guests only and cannot be used for the member's own sessions.
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5.4
Guest passes you do not use expire at the end of each month and have no cash value.
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5.5
Guests can drive our house Assetto Corsa or iRacing. A guest does not have to drive the same title as the member they are with. A guest who drives iRacing uses their own iRacing account, and clause 7 applies to them in the same way it applies to members.
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5.6
Guests must meet our height and age rules and follow these terms. You are responsible for your guest while they are at the venue.
6. Driver profile and house Assetto Corsa
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6.1
When you join, we set up a driver profile for you. It holds your driver name, your preferred driving settings and your lap times.
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6.2
Your driver name and lap times may be shown on leaderboards and screens in the venue and online. We may decline or change a driver name we consider offensive or misleading.
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6.3
The cars and tracks in our house Assetto Corsa library are chosen by us and can change at any time. We do not guarantee that any particular car or track will be available.
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6.4
We may remove lap times that we believe were set by cutting the track, exploiting a fault or otherwise breaking the spirit of fair driving. Our decision on leaderboards is final.
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6.5
We keep lap history on a best-efforts basis and do not guarantee it will be kept.
7. Using your own iRacing account
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7.1
iRacing at the venue is for members only and is included on every membership tier. Members drive on their own iRacing account. It is not offered to the general public, other than to a member's guest under clause 5.
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7.2
You need your own active iRacing subscription. We do not supply one. You can only drive the cars and tracks your account owns, and your iRacing subscription and content costs are yours to pay.
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7.3
You are responsible for following iRacing's own terms. Your ratings, licence, protests and any penalties are between you and iRacing.
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7.4
Sign in yourself and do not share your login details with our staff. Sign out at the end of every session. We reset each simulator after a session, but signing out remains your responsibility.
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7.5
Choose house Assetto Corsa or iRacing when you book. Switching during a booking depends on staff being available.
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7.6
Your session ends at its booked time, including during an official race. Book enough time to finish the race you plan to enter.
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7.7
To the extent the law allows, we are not responsible for changes to your iRating, safety rating or licence from driving at the venue, including after an equipment fault, an internet outage or a session ending.
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7.8
iRacing access depends on iRacing's servers, updates and terms. If we have to withdraw own-account access, affected members can change tier or cancel straight away, without the notice period or any remaining minimum term.
8. Simulator settings, saved data and personal profiles
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8.1
Wheel, pedal, force feedback, motion and display settings are set by us for each simulator. Do not change them beyond the adjustments our staff show you.
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8.2
Do not install software, plug in USB or storage devices, or connect your own hardware without staff approval.
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8.3
Level 4 members receive a personal profile on our simulators. It is for simulator use only and must not hold unlawful or offensive material. We can access it for maintenance, support and security, and we may reset it if it causes a fault.
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8.4
Personal profiles are deleted 30 days after a membership ends.
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8.5
Car setups and other settings you save on a simulator may be cleared when it is reset after your session. Keep your own copies of anything you cannot afford to lose.
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8.6
Do not try to access another person's account, profile or data, or to get around the controls on our simulators.
9. Conduct and equipment
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9.1
Follow the briefing and any directions from our staff.
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9.2
Treat the simulators with care and report any fault to staff. Do not try to fix a fault yourself.
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9.3
We may charge you the reasonable cost of repairing damage you or your guest cause deliberately or recklessly.
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9.4
Be respectful to staff, other customers and the people you race online while you are at the venue.
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9.5
Staff can refuse or end a session if they believe you are not fit to drive, including because of alcohol. That session is forfeited.
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9.6
Our simulators move and can cause motion sickness. Do not drive if you are pregnant, or have a heart condition, epilepsy or sensitivity to flashing lights, back or neck problems, or any other condition that motion or screen effects could make worse, unless a doctor has told you it is safe. If you are unsure, talk to staff before your session. Stop driving and tell staff straight away if you feel unwell, dizzy or sick.
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9.7
We may suspend or cancel a membership for a serious or repeated breach of these terms. Before we cancel, we will tell you what the breach is and, if it can be fixed, give you a reasonable chance to fix it, unless the breach puts people or equipment at risk. If we cancel your membership for breach, we will refund any fees you have paid for the period after cancellation, less the reasonable cost of any damage under clause 9.3, and you will not owe the rest of the minimum term.
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9.8
If we cancel your membership for any other reason, we will refund the unused part of the period you have paid for.
10. Privacy, changes and liability
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10.1
We collect your name, contact details, booking history, driver profile and lap times to run your membership. Payments are handled by our booking provider. Our privacy policy is at clutchracing.com.au/policies/privacy-policy.
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10.2
We may change these terms by giving you at least 30 days' notice by email. If a change is to your disadvantage, you can cancel before it takes effect, without the notice period or any remaining minimum term.
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10.3
Trading hours, simulators and content can change. Simulators may be unavailable at times for maintenance, events or private hire.
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10.4
Our services come with guarantees under the Australian Consumer Law that cannot be excluded. Apart from those guarantees, and to the extent the law allows:
- we are not liable for indirect or consequential loss;
- we are not liable for lost car setups, settings, lap times or personal profiles, or for changes to your iRacing rating, safety rating or licence;
- we are not responsible for personal belongings brought to the venue; and
- where the law lets us limit our liability for failing to meet a consumer guarantee, our liability is limited to providing the session again or refunding what you paid for it.
Nothing in these terms limits our liability for death or personal injury caused by our negligence.
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10.5
These terms are governed by the laws of Queensland.
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10.6
Questions about your membership: members@clutchracing.com.au.

